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Sep 25, 2017

John Dickens joins us and shares his history- joining the Barclay’s management program out of school which led to five years at the Soho Square training branch where he was involved with Channel 4 in the UK in it’s first year of license. Joining banking was more of a round-about for John. He noticed that the...


Sep 18, 2017

Recorded at SSOW Manchester, Chris Gunning joins us and shares his nearly two decades-long background in shared services from initial discussions on standardization which led to discussions on globalization which has led to discussions on automation. 
He remembers the early days when the discussions were around how to...


Sep 11, 2017

Recorded at SSOW Manchester, Wojciech Wieronski joins us with over a decade of experience as a CFO. When asked how shared services executives should approach a CFO, he suggests to begin with a basic business principle. For instance, he feels that business transformation isn’t the goal. Making business simpler is the...


Sep 4, 2017

Celebrated Author, Paco Underhill joins us to share that when he was doing research for commercial zoning issues for cities on the roof of the SeaFirst Bank building in Seattle he had an epiphany. He would do for merchants of any kind what he was doing for cities- helping them understand what customers were doing in...