Preview Mode Links will not work in preview mode

Feb 18, 2019

Sebastian Zeiss joins us and shares how several departments came together to develop software that benefits each others' processes: "We started talking to TSO, can we do an app, and they were like yes we can but it's going to take two years or three. Okay, but what if we combine app with RPA? Both can be done quickly,...


Feb 11, 2019

Moh al Gadban joins us and shares the importance of understanding data versus simply processing it: "Data is the gold that we have in hand. When you're talking about RPA for example, robotic process automation, for each process, or for each task that you are automating, you have an input. You have an output. So all of...


Feb 4, 2019

Will Swanson joins us and shares how he transitioned from call center work to shared services with Schneider Electric: "if you have background in continuous improvement and operational efficiency and leadership development and things like that, I think that's transferrable across the business in a lot of these different...


Jan 28, 2019

Matt Gusteitus joins us and shares what it takes to build a business case for implementing new processes: "Every company functions differently, right? So, it's really hard to pull that together and come up with a game plan that you're going to be able to execute when it's something brand new to you."


Jan 21, 2019

Herman Brown joins us and shares how San Francisco has applied IT as a shared service: "I mean, government IT has transformed itself over the last several years where IT was a necessity that businesses saw. Oh, okay, we need computers now so we need somebody to be able to set up those computers and so forth. So IT was...