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Nov 25, 2019

A digital workforce is useless without a plan. Delphine Bernard discusses the steps it takes to make sure your AI is working for you. She stresses the importance of a solid planning phase. During this time, an enterprise should be answering questions such as, what do I want my bots to do? What processes do I want to...


Nov 18, 2019

Juan Arya discusses his eight CoE keys to success. Juan doesn’t mince words when it comes to the importance of building a strong, nuanced team and fixing what’s broken. He also discusses why it’s critical to build and sustain capabilities. He reminds us that, while success comes in sets of sprints, ultimately, the...


Nov 11, 2019

Alexander Hubel joins us again to discuss his RPA and automation journey with Ericsson. He fills us in the last two years and their evolution toward a center of excellence. Change management, communications, and automation communities are focusing their efforts on automation and business adoption. Alexander...


Nov 11, 2019

Barbara Hodge gives us a glimpse into the future of global enterprise. She offers actionable advice on what can be done today to support tomorrow’s AI efforts. The power of predictive outcomes grows as our understanding and technology grows. In fact, our choices as humans are increasingly influenced by machines....


Nov 4, 2019

Jack Cheng covers a lot of ground in this interview. He describes NIO, the company he co-founded, as “an EV provider, a mobility company, but [ultimately a] user enterprise engaged with the use of directory.” From swappable batteries to vehicle “living rooms,” Cheng takes a visionary approach to everything he...