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Aug 13, 2018

On realizing the respective strengths and weaknesses of carbon-based and digital colleagues Maria Salvatore "So actually having worked with humans doing the same thing again and again in 20 different flavors and occasionally making some big mistakes, we think like, you know what? Maybe the machine is a way more...


Aug 6, 2018

Bobby Abraham joins us and gives us a sense of his transformation remit, “be ready for the future, be agile, be ready for it.” He notes that "it's down to individuals and organizations.” With the pace of change in technology intensifying investing in accelerator programs "helps leapfrog the traditional innovation...


Jul 30, 2018

On generational divides and similarities, Stephen Caufield returns and shares thoughts on how each generation is starting to gain aspects of their respective colleagues from boomers to millennials, vice versa, and everything in between. And whether it's employees or customers, Stephen shares "it doesn't matter what you...


Jul 23, 2018

Ricoh’s VP EMEA Shared Service Centres, Andrea Schaffel join us and discusses the importance of consistency, being customer-centric. She discusses how she’s shifting global centers and global center talent around her regions. Andrea shares how she’s taken in sales order processing work, planning and supply...


Jul 16, 2018

The only woman to summit Mount Everest from both sides, Cathy O'Dowd joins us with her history and some life lessons for us. She was a "stubborn and adventurous kid" who stumbled into mountaineering through a content. In retrospect, everything about that first effort was wrong from the make-up of the team to the raison...