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Oct 14, 2019

Naomi Secor joins us and shares what's next, "I anticipate that we're going to have a lot more conversation around change management and the role it plays- how to prepare our teams and how to communicate. We're going to have a lot more discussion on how we're actually preparing our enterprises to scale. I think...



Sep 30, 2019

Deborah Kops, Tony Saldanha, and Lee Coulter are no strangers to shared services. On this episode, they discuss why they joined the The Startup Zone advisory board within SSON. Tony touches on the advantages and agility startups have. Startups are known for leveraging cutting-edge technology and shared services in a...


Sep 23, 2019

Suzanne Leopodi-Nichols discusses her role in UPS and how GBS has transformed the company. She goes on to define digital transformation as she sees it and reflects on the last 25 years of growth. As if she’s not busy enough, Suzanne recently joined The Startup Zone with SSON as an advisory. The give-and-take...


Sep 16, 2019

Steve Kato is the UX manager at John Lewis. He joins us at the Omnichannel Forum to discuss organizational change. Today’s consumer involves so many touchpoints it takes a corporation a collaborative way of thinking to reach them in an effective way. In order to get everyone on board from the top down, Steve...