Recorded at SSOW Manchester, Tobias Unger joins us and shares that his old job title of Head of Organizational Development and Strategic Projects is a working title for Head of Innovation & Digitalization & Benchmarking. He didn’t like the word Strategy in his job title. He sees himself as a down to earth guy- and he’s interested in discussing his colleagues' problems and what stresses them. That, he says, is where automation is needed and will be most effective. Strategy he feels has a not-down-to earth feel. He wants to ensure his colleagues understand that finding solutions to their actual issues is what creates the strategy- not the other way around. On life lessons, Tobias says that while every situation is different, you can deal with each situation as long as you adapt.